If you have been charged twice for a transaction from 'cardprotect.co' and you have identified the merchant associated with the transaction, please contact the merchant directly. The merchant should be able to to rectify the issue and provide you with a refund for the duplicate charge.
Identify the Merchant
- Check your email: Search your email for a message from 'CardProtect'. Check your spam folder if you can't find it in your inbox.
- Check the email for merchant information: Look for the merchant's name and contact information in the email.
Contact the Merchant
- Check your email: Search your email for a message from the merchant. Check your spam folder if you can't find it in your inbox.
- Contact the merchant: Reach out to the merchant directly by replying to the email or visiting their website.
- Provide details: Include the transaction details and any relevant information about the duplicate charge.
- Request a refund: Request a refund for the duplicate charge from the merchant.
Unable to Identify the Merchant?
If you are unable to identify the merchant or cannot find an email from 'cardprotect.co', but have been charged under 'cardprotect.co' please contact us by filling out the contact form on our website. We will do our best to assist you with resolving the issue and provide you with further guidance on how to proceed.
Unable to Contact the Merchant?
If you are unable to contact the merchant or have not received a response in more than 5 business days, please contact us by filling out the contact form on our website. We will do our best to assist you with resolving the issue and provide you with further guidance on how to proceed.